When it comes to Samsung washing machines, the brand produces some of the best washing machines in the market. Their durability, matched with a feature-rich appliance, and great customer support, Samsung makes for a brilliant experience if you plan to buy from them. Samsung washing machines are easily some of the better appliances on the market and have a history of lasting a long time. However, like any kind of technology, washing machines also run into certain issues and require a little bit of diagnosing. You can easily call a professional for help, but it is also a good idea to know about the different Samsung washing machine error codes.
Samsung Washing Machine Error Codes – Explained 2022
If you own and use a Samsung washing machine, there is a huge advantage to them. Diagnosing a Samsung washing machine is actually pretty straightforward and purposely made easier for the user to understand. On your washing machine’s control panel, an error code might flash, giving you all the information you need to help you fix it.
Now, there are a few of these error codes that you might have to note down somewhere, or you can always revisit this list we have made available to you. If you are having any troubles with your Samsung Washing Machine, it is a good idea to take a look at the control panel to understand what might be wrong with it.
Diagnosing Samsung Washing Machine Error Codes – Listed
Before you begin any DIY repairs on your Samsung washing machine, make sure it is not connected to any power outlet.
Here are the different error codes and what they mean.
|E7||Water level sensor Issue||– Switch off the appliance at the mains then wait 30 seconds. Switch appliance back on again and start a new programme.|
|Motor defect||– Switch off the appliance at the mains then wait 30 seconds. Switch appliance back on again and start a new programme.|
|E1||Water supply error. The appliance is not detecting that the unit is filling with water.||– Check water supply is turned on and that there is adequate water pressure (min: 0.5bar, max: 8bar).|
– Check to see if the water hoses are not kinked. Check Inlet filters inside end of Water Valve.
|4Ed||Water temperature issue||– Check water hose is connected to a cold supply and not a hot supply. Cold water is usually indicated by a blue tap.|
|E2||Water drainage issue. Water is not draining from appliance.||– Check drainage pump filter for blockages (e.g. lint, coins hair, clips)|
– Check drain hose and waste connection for kinks and blockages.
|6E||Water heater not functioning||– Contact customer care|
|8E||Over current error||– Switch off the appliance at the mains then wait 30 seconds. Switch appliance back on again and start a new programme.|
|13E||Signal communication error between Main PCB and Sub PCB|
|12E||Power button issue||– Button held in too long. Check whether any of the buttons are sticking or are stuck in. Disconnect appliance from mains and clean the buttons with a lightly dampened cloth.|
|14E||Control button issue||– Button held in too long. Check whether any of the buttons are sticking or are stuck in. Disconnect appliance from mains and clean the buttons with a lightly dampened cloth.|
|18E||Button defective||– Contact customer care|
|E8||Water cool down issue||– Check water hose is connected to a cold supply and not a hot supply. Cold water is usually indicated by a blue tap.|
|Ed||Door issue||– Check that the door is closed fully.|
– Check nothing is trapping in the door.
– Check unit is not overloaded.
|dE2||On/Off switch error||– Button is being operated continuously. Please disconnect appliance from mains wait 5 minutes and then try again.|
|FE||Fan error||– Contact customer care|
|Water temperature issue||– Contact customer care|
|E5||Water heater not functioning||– Contact customer care|
|HE2||Dryer heater not functioning||– Contact customer care|
|HE3||Steam function does not operate normally||– Contact customer care|
|HOT||Appliance too hot||– This is not a fault; appliance fan will continue to run until the appliance is cool enough for the washing to be removed (55°C). Then the door will unlock. – This prevents heater faults.|
|Natural drain/Water leak – Low water level detected during cycle.||– Check that the level of the drain hose is not lower than the base of the washing machine. Additionally check for a water leak. If no trace of water, switch off the power, reconnect and try again.|
|E3||Overflow error||– Too much washing powder/liquid may have been added. Switch off the power to the appliance, wait 30 seconds then Switch the power supply back on. The drain pump should operate to drain the washing machine.|
|Appliance in test mode|
|SUD (sometimes misread as 5UD)||This occurs when too much foam is detected and is displayed whilst foaming is being removed.||– This is not a fault.|
– The appliance will usually cure this fault on its own, however if it does not you will need to run either an “Eco drum clean” cycle (some models) or a 90°C cotton cycle with no detergent or washing load.
– To prevent this from happening please reduce the quantity of detergent used.
|EC||Temperature sensor issue|
|Temperature sensor error||– Contact customer care|
|UC||Excessive fluctuation in the supply voltage|
|E4||Unbalanced error – The load in the drum is unbalanced.||– This is not a fault. The appliance is detecting an unbalanced load and is stopping the spin for safety reasons.|
– To help prevent this from occurring please redistribute washing by adding or removing items to ensure a more balance load.
– Single large/heavy items such as bath mats or large towels are unlikely to spin on their own so please add 2/3 additional towels and put on another spin cycle.
Frequently Asked Questions (FAQs)
How do I reset my Samsung washing machine error code?
There isn’t a set way to reset your Samsung washing machine. However, you can power cycle it to achieve a similar effect. Simply unplug your washing machine from the outlet, and wait for at least 5 minutes for the electrical charge to clear out from the appliance. This would potentially serve as a reset button on your Samsung washing machine.
How do I run a diagnostic on my Samsung washing machine?
If you wish to run a DIY diagnostic check on your Samsung washing machine, simply press and hold the power button for about 10 seconds. The machine will automatically return to you with the error code signifying what the problem might be.
Running diagnostics on your Samsung washing machine is actually much easier than you might think. There is a whole set of error codes that your washing machine might return to you with, and understanding what they mean could potentially help you fix the error yourself. For errors that you cannot fix yourself, you can easily call Samsung’s customer support team to fix a visit from a professional. It is crucial to understand that if you cannot, or don’t want to try any fixes on your washing machine, it is best to wait for a professional to come help you out.